Order Status
• How long will it take for my computer to ship after I place the order?
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
• When will my backorder arrive?
About The Book PC
•
Leasing

• I live in Sunrise, FL, can I come and pick up my order?
• Is TheBookPC.com the manufacturer of Book PC computers?
• Leasing
• Should I order online or by phone?
My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?
Shipping and Returns
• Do you ship to a P.O. Box?
• Do you ship to my country?
• Return Policy
• Returning an Item
• What are the shipping & handling fees?
•
Shipping
International Shipping
• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
• What is the return policy?
Guarantees/Policies
• General Disclaimer
• Safe Shopping Guarantee
• Warranty Policy
• Low Price Guarantee
• Privacy Policy
• Security
Pricing and Billing
• How can I pay for my order?
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
Additional Support
• How do I contact you?